Stabilize the situation. Re-establish control. Rebuild what failed.
Hands-on senior leadership for failed programs, broken vendor relationships, post-incident recovery, or an IT function that can no longer carry the load. Availability and start dates are confirmed only after triage and scope.
The mandate starts with the decision, owner, time window, and evidence that could change the answer.
Scope, exclusions, evidence access, and uncertainty are made explicit before conclusions are presented.
Sven leads the work directly and closes with clear ownership, decisions, and next actions.
Recover accountable control
The sequence is deliberate: understand the situation, stabilize what matters, restore decision control, and rebuild only what can be sustained.
01 / Triage
The first step is to establish what happened, what is still changing, who currently has authority, what evidence can be trusted, and which business outcomes are immediately exposed. Fit, availability, scope, and mobilization follow that triage.
02 / Stabilize
Continuity, safety, critical delivery, legal or specialist escalation, cash exposure, and stakeholder confidence are prioritized. Some work may need to stop so scarce attention can protect the outcomes that matter most.
03 / Control
A visible recovery rhythm clarifies authority, owners, facts, risks, vendor commitments, milestones, and escalation. The objective is not activity; it is a situation leadership can understand and govern again.
04 / Handback
Once the situation is stable, the mandate addresses root causes, operating controls, capability, and the conditions for sustainable ownership. The recovery is not complete until control can be handed back deliberately.
Decision dossier
The useful boundary is visible before the work begins: the decision, the evidence, what is excluded, and what happens next.
What must be contained, who needs authority, which work must stop or continue, and how control will be re-established.
Executive triage, ownership and decision rights, delivery and vendor recovery, continuity priorities, stakeholder cadence, stabilization planning, and measurable recovery governance.
A 24/7 emergency hotline, managed security incident response, legal breach counsel, forensic investigation, or guaranteed mobilization before availability and scope are confirmed.
Current status and decision logs, contracts, plans, risks and issues, incident or delivery data, architecture where relevant, stakeholder interviews, and direct access to accountable leaders.
After triage, Galactus confirms fit, availability, authority, scope, and the first controlled actions. The two-business-day response promise covers intake only, not delivery timing.
Timing
Confirmed after triage, authority, scope, and availability are understood
Delivery owner
Every mandate is led directly by Sven Van Roosenbroek. Specialist involvement, when needed, is made explicit in scope.
Commercial model
Day-rate or monthly structure, confirmed only after triage and scope.
Thirty minutes is enough to establish fit, the right depth, and the next responsible step.